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New Camera Support

Premier SUPPORT FOR digital cinema cameras

Premier digital cinema cameras deserve premier support. That’s why we offer a complimentary New Camera Support Program, when you buy select cameras from AbelCine, giving you a year’s worth of diagnostic checkups at no additional charge.

Through this program, we’ll cover three visits within the first 12 months from delivery for your qualifying camera (up to six hours of service per package). The following services are available:

  • Pre-sale camera and accessory prep
  • Complete diagnostic and overall checkup
  • Firmware update
  • Basic sensor area cleaning
  • Back focus adjustment
  • Basic exterior cleaning of camera and viewfinder

If you choose a pre-sale prep as one of your three visits, we’ll evaluate the camera and provide compatibility checks of lenses and other accessories before you take delivery of your package.

    

How It Works

When you purchase your camera from AbelCine, it will automatically be enrolled into this program. Just schedule your service visit, and our team will do the rest.

The New Camera Support Program does not cover physical damages, part replacement, impact damage, and upgrades beyond one version. Any work beyond the scope of the program will require an estimate.

 

Qualifying Cameras

The New Camera Support Program is included with the following cameras:

  • ARRI ALEXA Mini, ALEXA SXT, ALEXA LF, ALEXA SXT W, AMIRA
  • CANON C700, C700 FF
  • PANASONIC VariCam LT, VariCam 35, VariCam HS
  • RED EPIC-W, WEAPON, WEAPON 8K VV, WEAPON 9K S35, MONSTRO 8K VV, DSMC2 BRAIN with HELIUM, DSMC2 BRAIN with MONSTRO
  • SONY F5, F55, VENICE

 

AbelCare 

For ongoing service beyond the first year, the AbelCare flexible spending program offers significant savings on tech services and training.

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