Our Facilities
Although AbelCine's locations are not open to walk-in customers, we are working remotely with our clients and have resumed offering some services on-site, by appointment only. If you are planning on visiting us in-person, please see our mask guidelines for important information about face coverings and vaccine status.
Our in-office team is adhering to the best-practice health and safety guidelines for essential businesses in New York and California. Please see the following details regarding our current operations by department.
Tech Services
We are able to accept new service jobs and are actively performing the work. Service work can be dropped off in our NY and LA locations with a pre-arranged appointment, shipped to our NY and LA locations, or we can pre-arrange equipment pick-ups or drop offs by scheduled appointment. Please reach out to our Service team with any questions regarding your active service job or current needs.
NY Service - [email protected]
LA Service - [email protected]
Rental
Our rental agents are available for quoting, scheduling, and any questions you may have. We are also now able to facilitate on-site equipment preps and check-outs, by appointment only. Please reach out to our Rental team with any questions, or to schedule an appointment.
NY Rental - [email protected]
LA Rental - RQ[email protected]
Sales
Though our showroom is closed for walk-ins, we are able to accommodate on-site sales demos, by appointment only. Our online store is open, and our sales staff across all locations are available to assist you remotely. You can always reach out to your sales rep directly or send an email to [email protected], as our team members are available to discuss your needs in more detail.
Shipping times may be slightly longer than usual. Customer service is our number one priority, and we will be sure to stay in contact with you regarding any order status changes.
Events
All of our events have transitioned to live stream and we will continue to schedule more virtual events to help keep you informed and connected. Check out our training and events calendar for the upcoming event schedule.
Training
We are continually expanding our Virtual Learning Options at AbelCine, so please check back often. Contact our Training team at [email protected] if you have any questions, and we will be happy to discuss all available options with you.
If you signed up for a class that has been cancelled, rescheduled, or moved to virtual learning, our training coordinators will reach out to you directly with more information.
Industry Safe Return to Work Guidelines
The Production Equipment Rental Group (PERG) has collaborated with industry leaders to put together a safe return to work guideline document, with precautions for preventing the transmission of COVID-19 for camera and lighting rental operations, sound stages, and production vehicles and trucks used by rental companies. Version 2.0 is now available after receiving feedback from all parts of the industry, rental companies, IATSE, and production. View PERG Safe Return to Work Guidelines Document.
The Alliance of Motion Picture and Television Producers (AMPTP) has put together health and safety guidelines for motion picture, television, and streaming productions during the COVID-19 Pandemic. These were developed by their Industry Wide Labor Management Safety Committee Task Force in collaboration with various unions to address the circumstances under which production can safely resume. View Alliance of Motion Picture and Television Producers White Paper.
Recently, unions representing cast and crews – Directors Guild of America (DGA), International Alliance of Theatrical Stage Employees (IATSE), International Brotherhood of Teamsters (IBT) and the Basic Crafts, and Screen Actors Guild-American Federation of Television and Radio Artists (SAG-AFTRA) – announced they have reached an agreement with the major studios on COVID-19 testing and safety protocols. For more details, view the COVID-19 Return to Work Guidelines.
Resources
For the latest information on the coronavirus (COVID-19), please visit the World Health Organization (WHO) website. Regularly updated information on COVID-19 and vaccinations is also available on the U.S. Centers for Disease Control and Prevention (CDC) site.
As you go about your daily activities, we recommend following these simple preventative measures to avoid getting sick or spreading the virus:
- Limit close contact with others as much as possible (about 6 feet)
- Avoid touching your face, specifically your mouth, nose and eyes
- Wash your hands often with soap and water for at least 20 seconds. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol
- Stay home as much as possible, especially if you are feeling unwell, regardless of the symptoms
- Practice coughing and sneezing hygiene - always cover your mouth and nose when sneezing. Cover your cough or sneeze with a tissue, then throw the tissue in the trash. If a tissue is not readily available, you should cough or sneeze into your elbow, or shoulder, and NOT into your hands
Stay safe and healthy!
