Our Facilities
All AbelCine locations are open; however, pre-arranged appointments are preferred. All walk-in clients must be prepared to comply with our facility entry protocols as outlined below.
- Any visitors or clients who will be on our premises for more than 20 minutes are required to provide proof of vaccination or negative COVID-19 test results, taken no more than 48 hours prior to coming in.
- LA: Face coverings are optional for fully vaccinated people or those with negative COVID-19 test results taken no more than 48 hours prior to coming in. Face coverings are still required for in-person classes due to necessary close proximity to others.
- NY: Face coverings are optional for fully vaccinated people or those with negative COVID-19 test results taken no more than 48 hours prior to coming in.
Our in-office team is adhering to the best-practice health and safety guidelines for essential businesses in New York and California. Please see the following details regarding our current operations by department.
Tech Services
We are accepting new service jobs. Service work can be dropped off in our NY and LA locations with a pre-arranged appointment, shipped to our NY and LA locations, or we can pre-arrange equipment pick-ups or drop offs by scheduled appointment. Please reach out to our Service team with any questions regarding your active service job or current needs.
NY Service - [email protected]
LA Service - [email protected]
Rental
Our rental agents are available for quoting, scheduling, and any questions you may have. We are also able to facilitate on-site equipment preps and check-outs, by appointment only. Please reach out to our Rental team with any questions, or to schedule an appointment.
NY Rental - [email protected]
LA Rental - RQ[email protected]
Sales
Our showrooms are open for on-site sales demos and other business. However, pre-scheduled appointments are still preferred. Walk-in sales clients must be prepared to comply with all facility entry protocols as outlined above. Our online store is open, and our sales staff across all locations are available to assist you remotely. You can always reach out to your sales rep directly or send an email to [email protected], as our team members are available to discuss your needs in more detail.
Shipping times may be slightly longer than usual. Customer service is our number one priority, and we will be sure to stay in contact with you regarding any order status changes.
Events
Most of our events have transitioned to live stream, and we will continue to schedule more virtual events to help keep you informed and connected. Check out our training and events calendar for the upcoming schedule.
Training
We are continually expanding our Virtual Learning Options at AbelCine, so check back often. Some in-person workshops are being added to our calendar with limited class sizes and other safety protocols in place (such as mandatory negative testing from all attendees). For further details on upcoming classes or specific questions about our protocols, please reach out to [email protected] and our team will happy to discuss.
Industry Safe Return to Work Guidelines
The Production Equipment Rental Group (PERG) has collaborated with industry leaders to put together a safe return to work guideline document, with precautions for preventing the transmission of COVID-19 for camera and lighting rental operations, sound stages, and production vehicles and trucks used by rental companies. Version 2.0 is now available after receiving feedback from all parts of the industry, rental companies, IATSE, and production. View PERG Safe Return to Work Guidelines Document.
The Alliance of Motion Picture and Television Producers (AMPTP) has put together health and safety guidelines for motion picture, television, and streaming productions during the COVID-19 Pandemic. These were developed by their Industry Wide Labor Management Safety Committee Task Force in collaboration with various unions to address the circumstances under which production can safely resume. View Alliance of Motion Picture and Television Producers White Paper.
Resources
For the latest information on the coronavirus (COVID-19), please visit the World Health Organization (WHO) website. Regularly updated information on COVID-19 and vaccinations is also available on the U.S. Centers for Disease Control and Prevention (CDC) site.
As you go about your daily activities, we recommend following these simple preventative measures to avoid getting sick or spreading the virus:
- Limit close contact with others as much as possible (about 6 feet)
- Avoid touching your face, specifically your mouth, nose and eyes
- Wash your hands often with soap and water for at least 20 seconds. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol
- Stay home as much as possible, especially if you are feeling unwell, regardless of the symptoms
- Practice coughing and sneezing hygiene - always cover your mouth and nose when sneezing. Cover your cough or sneeze with a tissue, then throw the tissue in the trash. If a tissue is not readily available, you should cough or sneeze into your elbow, or shoulder, and NOT into your hands
Digital Vaccination Records
Some states are issuing digital vaccination records, in addition to the paper card you received. These allow you to conveniently store and display your vaccination status on your phone.
Stay safe and healthy!
