AbelCare is structured as a flexible spending program, offered in one to three year terms. As a member, you receive program services at pre-discounted rates and can choose the membership level that best meets the degree of support you require. Not only does this allow you to budget for your service and training in advance, but AbelCare also offers you the piece of mind of knowing you're covered regardless of what unforeseen support needs may arise. AbelCare qualifying services of include:
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| Equipment Maintenance | Lens Service | Camera Matching | Monitor Calibration | Tech Consults | Tech Training | Integration Support |
With your enrollment in AbelCare, you are eligible to receive additional program benefits at no extra cost; the higher the membership level, the greater the discount rate and benefits. All AbelCare membership levels receive the following benefits:
- Unlimited phone, e-mail, and in-person tech support
- Priority response time and escalation
- Discounted rental backup equipment
- Free warranty repair facilitation
Higher program levels receive even more benefits:
- Priority service scheduling
- Camera onboarding services
- Free ground shipping on service jobs
As a program member, you can utilize any combination of qualifying training and support services at any point throughout the length of your agreement; in which case, your AbelCare account will be debited by the amount of that specific service. For details on program levels and benefits, download the AbelCare Overview, or click on the chart below to view it larger.
For more information on AbelCare, please contact us or speak to your sales agent.
