Overview
AppleCare Protection Plan for Mac Pro extends the coverage on your Mac Pro from 1-Year Limited Warranty with 90-Days complimentary telephone technical support to 3-Year coverage from your Mac's original purchase date.
You'll receive direct, one-stop access to Apple's award-winning technical support for questions about your Mac, macOS, and Apple-branded applications (such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote, and more). In addition, you'll receive 24/7 priority access to Apple experts via chat or phone. You can even obtain local repair service when you visit other countries around the world.
You can either add it to your cart when you purchase the Mac Pro or add it on during your 12 months of its original purchase date.
One Stop Technical Support
Because Apple designs the computer, the operating system and many applications, Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.
- 24/7 priority access to Apple experts via chat or phone
- Global repair coverage (1)
- Onsite repair for desktop computers: request that a technician come to your work site (3)
- Carry-in repair (3): take your Mac to an Apple Store or other Apple Authorised Service Provider
Whether sitting in your office, home or on the go, this plan delivers direct access to Apple experts for question on a wide range of topics, including:
- Using macOS and iCloud
- Quick how-to questions about Apple-branded apps, such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote and more
- Connecting to printers and AirPort networks
Apple Hardware Coverage
The AppleCare Protection Plan provides global repair coverage, both parts and labour, from Apple-authorized technicians around the world. Coverage includes the following:
- Your Mac computer
- Battery (1)
- Included accessories such as the power adapter
- Apple memory (RAM)
- AirPort (4)
- Apple USB SuperDrive
For Mac computers running macOS Server, the plan covers server administration and network management issues, using the graphical user interface of macOS Server.*
NOTE: The AppleCare Protection Plan can be purchased only while your Mac is still covered under the standard one-year limited warranty. Purchase of the plan is not required to purchase the covered equipment.
* IMPORTANT NOTE: For advanced server operations and integration issues, purchase AppleCare OS Support.
What's in the Box
- AppleCare Protection Plan for Mac Pro
Specifications
Key Highlights
- Extends coverage to 3 years
- 24/7 phone support from Apple Experts
- Computer repair and other select repairs